Business Analyst

Key Responsibilities:

• Develop a growth strategy focused on both financial gain and customer satisfaction
• Conduct research and analysis to identify new markets, customer requirements, and business trends
• Arrange and participate in meetings with prospective clients to gather requirements and present solutions
• Collaborate closely with sales and presales teams to tailor offerings that meet client objectives
• Promote the company s products/services by understanding client challenges and aligning solutions accordingly
• Maintain detailed records of sales pipelines, revenue forecasts, invoices, and project documentation
• Provide reliable and insightful feedback to internal teams for continuous improvement
• Offer post-sales support by ensuring successful delivery and client satisfaction
• Build and nurture long-term relationships with both new and existing clients
• Mentor and guide entry-level analysts or junior staff to enhance team capabilities

Requirements:

• Proven experience as a Business Analyst, Presales Consultant, or in a related role with at least 6 years of experience
• Strong exposure to presales activities including proposal writing, requirement gathering, and solution demos
• Proven track record of supporting sales and business development functions
• Experience in customer-facing roles and handling client interactions effectively
• Proficiency in MS Office and CRM tools (e.g., Salesforce)
• Strong command over English with excellent communication and negotiation skills
• Ability to build rapport with stakeholders, manage time effectively, and prioritize tasks
• MBA preferred