Branch Operations Executive

We are hiring a Branch Operations Executive to ensure smooth and efficient day-to-day operations at the branch. The ideal candidate will be responsible for handling customer service, documentation, backend processes, and ensuring compliance with internal and regulatory guidelines. This role involves close coordination with sales, credit, and audit teams to support business objectives.

• Key Responsibilities:
• Manage daily branch operations including cash handling, account servicing, and documentation.
• Ensure accurate and timely processing of transactions and service requests.
• Handle customer queries and deliver prompt resolutions.
• Maintain compliance with KYC, AML, and company policies.
• Coordinate with internal teams for smooth service delivery and issue resolution.
• Prepare daily, weekly, and monthly MIS reports.
• Support audits and assist in maintaining branch hygiene and operational discipline.
• Qualifications:
• Bachelor's degree in Commerce, Business Administration, or a related field.
• 2–7 years of experience in branch operations, preferably in banking or financial services.