Branch Manager - Retail MFB - Sales

Core Responsibilities:

• To ensure the achievement of disbursement targets with minimum delinquency.
• Identifying Joint liability Groups & disbursed loans, to suit the target customers and geographies.
• Enabling business growth by developing and managing teams across assigned territories for deeper market penetration and reach.
• Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas.
• Disbursement, repayment and delinquency management, achieving daily / weekly collections targets.
• Make a close follow-up of the disbursed loans, especially those not paying on time.
• Undertake regular field visits, Centre Meetings, and loan applicants.
• Maintaining portfolio quality by tracking & controlling Normal dues, Nonstarters, Delinquency, & Frauds.
• Build strong client relationships both internally and externally and build strong brand identification with potential customers.
• Ensuring weekly / daily meetings & visits to the centre.

Qualifications:

• Fresher to maximum of 5 years experience as a sales officer in the microfinance business.
• Basic understanding of the Microfinance business and JLG model working would be preferred.

Key Skills:

• Relationship management
• Business sourcing
• Flair for sales
• Understanding critical attributes of customer service