Branch Manager - Retail MFB

Key Responsibilities:

• Ensure achievement of loan disbursement targets while maintaining minimum delinquency
• Identify Joint Liability Groups (JLGs) and disburse loans tailored to target customers and geographies
• Enable business growth by developing and managing teams across assigned territories for deeper market penetration and reach
• Assess potential client base, product acceptability, and opportunities for geographic expansion
• Manage disbursement, repayment, and delinquency; achieve daily/weekly collections targets
• Closely follow up on disbursed loans, particularly those delinquent or non-performing
• Conduct regular field visits, attend Centre Meetings, and interact with loan applicants
• Maintain portfolio quality by tracking and controlling normal dues, nonstarters, delinquencies, and potential frauds
• Build strong relationships with clients internally and externally, enhancing brand visibility and customer trust
• Ensure daily/weekly meetings and centre visits are conducted as planned

Candidate Profile:

• Fresher to maximum X years of experience (as a Sales Officer in Microfinance business)
• Basic understanding of Microfinance business and JLG model operations is preferred

Key Skills:

• Relationship management
• Business sourcing
• Sales acumen and drive
• Understanding of key customer service attributes