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Branch Manager

Mount Talent Consulting
Noida7-12 LPA Posted 29 May 2025
FULL TIME
Customer Relationship
Branch Operations
Sales Management
Business Development

Job Description

  • Responsible for the administration and efficient daily operation of a full service branch office, including lending, product sales, customer service, and security and safety in accordance with the Bank's objectives.
  • Enhance and contribute to the growth of the company through Business Development.
  • Provision of a superior level of customer relations and promotion of the sales and service culture through coaching, guidance and staff motivation.
  • Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.
  • Maintain AOP (Annual Operating Plan) for the financial year i.e., prepare and track product (liability, assets and fees) wise.
  • Weekly/monthly reviews for outbound as well as inbound sales.
  • Prepare and review monthly activity calendar of outbound activities for BSM/SOs on a weekly basis.
  • Ensure proper onboarding of all new customers acquired.
  • Cross-sell of products (i.e., sales of 3 products per customer within 90 days of account opening) with new as well as existing customers.
  • Conduct daily morning huddles to discuss daily plan and agenda for employees.
  • Track inflow and outflow of reports (account closures, account opening, Fixed Deposit renewals/closures etc.).
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