BPO Fresher
Job Description
Multiple Openings | BPO Voice / International Voice Process | Bangalore.
We are currently hiring enthusiastic candidates for multiple BPO Voice and International Voice Process roles in Bangalore. This is an excellent opportunity for freshers and experienced candidates who are looking to start or grow their career in the Business Process Outsourcing (BPO) and customer service industry.
As part of our customer support team, candidates will be responsible for handling customer interactions, resolving queries, and delivering high-quality service to clients.
Candidates with excellent communication skills and a customer-focused approach are encouraged to apply.
Available Open Positions:
1. Banking & Collection Process
Qualification: Minimum 12th Pass
Experience: Freshers or up to 1 year of BPO Voice Experience
Communication: Excellent English communication required
Shift: 5 Rotational Shifts with 2 Rotational Offs
Salary: 3.5 LPA – 4.5 LPA
Location: Bangalore
Age Limit: Up to 40 years
Cab Facility: 2-Way Cab
2. Travel Process
Qualification: Minimum 12th & Above
Experience: Minimum 6 months of BPO experience required
Shift: Rotational Shift with 2 Rotational Offs
Salary: Up to 30,000 CTC (Approx. 26,000 Take Home)
Location: Bangalore
Age Limit: Up to 30 years
Cab Facility: 2-Way Cab (within 20 km)
3. Claims Process – International Voice
Qualification: Minimum 12th & Above
Experience: Minimum 12 months of International Voice Process experience
Shift: Rotational Shift / Rotational Off
Salary: 5 LPA – 6 LPA
Location: Bangalore
Age Limit: Up to 40 years
Cab Facility: 2-Way Cab
4. BPO Sales Process
Qualification: Minimum 12th Pass
Experience:
• Freshers can apply
• Minimum 1 year of BPO Sales experience preferred
Shift: Night Rotational Shift with 2 Rotational Offs
Salary:
• Freshers – 17,500 Take Home
• Experienced – 32,000 Take Home + Attractive Incentives
Location: Bangalore
Age Limit: Up to 32 years
Cab Facility: 2-Way Cab
5. International Voice Process (UK Shift)
Qualification: Minimum 12th & Above
Experience:
• Freshers can apply
• Candidates with 18–24 months International Voice Process experience
• US / UK Domain experience preferred
Designation: Executive / Sr. Executive / Specialist
Shift: UK Shift with 2 Rotational Offs
Salary: 3 LPA – 5 LPA
Location: Domlur, Bangalore
Age Limit: Up to 35 years
Cab Facility: 2-Way Cab
Key Responsibilities
• Handle inbound and outbound customer calls professionally
• Assist customers with queries related to products, services, billing, or accounts
• Provide accurate information and timely solutions
• Resolve customer complaints efficiently while maintaining service quality
• Maintain customer records and update details in the system
• Document all customer interactions in CRM or internal tools
• Work closely with team members to achieve performance and service targets
• Ensure high levels of customer satisfaction and service excellence
Skills and Qualifications
• Excellent verbal and written communication skills in English
• Knowledge of regional languages (Kannada / Hindi / Tamil) is an advantage
• Basic computer knowledge and proficiency in MS Office
• Familiarity with CRM tools is a plus
• Strong problem-solving ability and attention to detail
• Ability to work in a fast-paced environment
• Good listening skills and empathy towards customer needs
• Willingness to work in rotational shifts and dynamic work schedules
Interview Details
• Walk-in Interview
• Immediate Joiners or Candidates with 15 Days Notice Period Preferred
• No Relocation Available
How to Apply
Interested candidates can share their updated resume or contact the HR team.
HR Suhasini: +91 7411562474
HR Siddhant: +91 7411573630
Job Location: Bangalore