Bioprocess Zone Leader - North, West & East

• Lead commercial activities in the North, West, and East zones, ensuring strong customer connections.

• Manage and mentor a team of account managers to achieve sales and business objectives.

• Devise and maintain routine prospecting activities in the assigned region.

• Track customer deliveries, escalate issues proactively, and ensure customer satisfaction.

• Close pending tasks with stakeholders through proactive escalation and follow-up.

• Publish and maintain dashboards for key commercial parameters.

• Analyze major accounts using data analytics and generate actionable insights.

• Create and implement strategies for major accounts to drive growth.

• Operate leveraging DBS (Daily Business System) and implement VMDMs.

• Mentor team members on DBS methodologies and best practices.