Benefits Administrator

Key Responsibilities:

• Administer employee benefits programs including health insurance, retirement plans, disability, life insurance, and other voluntary benefits.
• Coordinate open enrollment processes and assist employees with benefits selections and inquiries.
• Maintain and update benefits databases and employee records with accuracy.
• Communicate benefits policies, changes, and updates clearly to employees.
• Liaise with benefits vendors and insurance carriers to resolve issues and ensure compliance.
• Process benefits-related paperwork and ensure timely submission of required documentation.
• Assist in benefits audits, compliance reporting, and renewal negotiations.
• Provide guidance and support on benefits eligibility, claims, and appeals.
• Collaborate with HR and payroll teams to ensure accurate benefits deductions and reporting.

Qualifications and Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• 2+ years of experience in benefits administration or HR support roles.
• Knowledge of employee benefits programs, laws, and regulations (e.g., ERISA, ACA).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to handle sensitive information with confidentiality and professionalism.

Desirable Skills and Certifications:

• Certifications such as Certified Employee Benefits Specialist (CEBS) or Professional in Human Resources (PHR) are a plus.
• Experience with benefits administration software (e.g., Workday, ADP, Oracle).
• Familiarity with wellness programs and voluntary benefits.
• Strong problem-solving skills and customer service orientation.