BO
Job Description
Position Responsibilities
- Manage and supervise the on-site field services team towards satisfying maintenance requirements of the customer.
- Regular (daily) coordination with customers and internal stakeholders on maintenance and material planning, performance monitoring and reporting aircraft status.
- Interact with & advise local Indian Army leadership on all technical and logistics matters in order deliver high levels of customer service and satisfaction.
- Coordinate with internal reach back resources and provide expeditious response to technical requests, memos, and customer communications.
- Forecast requirement of resources and ensure timely availability of personnel, facilities, services, equipment, and tools in support of the sustainment contract.
- Understand performance metrics, prepare and review required contract deliverable reports, that would be used as performance reports provided to the customer.
- Consistently provide high levels of customer support during regular shifts/ off-hours.
- Communicate with cross functional teams including engineering and supply chain.
- Identify and resolve any issues and provide solutions or recommendations to ensure the successful execution of the sustainment program.
- Employer will not sponsor applicants for employment visa status.
Basic Qualifications (Required Skills/Experience)
- Bachelor's degree or higher is required as BASIC QUALIFICATION and 13 or more years' related work experience.
- Experience in fleet maintenance and maintenance planning in a government/private aircraft enterprise
- Experience in logistic support, planning and management in a government/private aircraft enterprise
- Experience with schedule management, as well as understanding of program execution to ensure cost, schedule and technical baseline requirements are met
- Demonstrated leadership qualities, ability to inspire and foster collaboration within cross functional teams
Preferred Qualifications (Desired Skills/Experience)
- Creativity in problem solving
- Demonstrated ability to effectively communicate multifaceted information to diverse audiences.
- Strong interpersonal skills with ability to deal with both internal and external stakeholders
- Proficiency in maintaining a highly functional office for the on-site team
- Prior experience working with Indian Army or Indian armed forces
Typical Education & Experience:
- Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 13 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 12 years' related work experience.
Relocation
- This position does offer relocation within INDIA.
Export Control Requirements
- This is not an Export Control position.
Education
- Bachelor's Degree or Equivalent Required
Visa Sponsorship
- Employer willing to sponsor applicants for employment visa status.