Banking Cutomer Service ( BPO )

Job Title: Customer Service Executive – Banking Process (International BPO – US Shift)

Location: Malad & Thane (Work From Office Only)

We are hiring experienced and dedicated professionals for an International Banking Voice Process. If you have excellent communication skills and relevant BPO experience, this is a great opportunity to build your career with a reputed organization.

Key Responsibilities:

* Handle inbound/outbound customer queries related to banking services

* Provide accurate information and resolve customer concerns efficiently

* Maintain high-quality service standards and customer satisfaction

* Follow compliance, documentation, and process guidelines

Eligibility Criteria:

* HSC with minimum 36 months (3 years) BPO experience – Mandatory

* Graduate with minimum 1 year BPO experience – Mandatory

* Very fluent English communication skills required

* UAN history verification is mandatory

* All educational & employment documents required

* Immediate joiners preferred

Shift Details:

* Pure Night Shifts (US Process)

* Shift window: 5:30 AM – 9:30 AM (Any 9 hours within this window)

* 5 days working, 2 rotational week-offs

Salary & Benefits:

* Salary up to ₹50,000 + Attractive Incentives

* One-side cab facility

* Stable international banking process

* Career growth opportunities

Work Mode:

* 100% Work From Office