Banking Apprentice

Responsibilities

• Learn and become conversant with various products and platforms available in the bank.
• Educate customers on how to use the bank's digital and technology products.
• Manage lobby traffic and assist customers with their queries.
• Provide timely resolution to customer issues by coordinating with the appropriate officer or desk.
• Improve the customer experience and ensure delightful service.
• Complete assigned learning modules and maintain a learning diary.