Bank Of India Inbound Process, Customer Service, Call Center

We are hiring for a Customer Service Associate (CSA) role to support the Bank of India's Inbound Process. We are looking for motivated individuals to join our call center team. This is a great opportunity for both graduates and students pursuing their graduation who are looking to kickstart their career.

Roles & Responsibilities

• Handle inbound customer queries and provide excellent customer service.
• Maintain a professional and helpful demeanor to ensure high customer satisfaction.
• Effectively communicate with customers to resolve their issues.

Candidate Profile

• Qualification: 12th Pass and above. Candidates who are graduates or are pursuing graduation can apply.
• Experience: Freshers are required for this role.
• Communication: Candidates must have V3 communication skills (verbal, written, vocal).
• Work Schedule: Rotational shifts with rotational offs.
• Salary: Up to ₹15,000.
• Perks: Paid Overtime (OTS).

Interview Process & Contact

• Rounds of Interviews: HR and Operations only.
• How to Apply: To schedule your interview, call or send your CV via WhatsApp to HR Ashwini at 9923656681.