PRProbus Insurance Broker
Backend Sales Support / Sales Coordinator
Pune ₹3-7 LPA Posted 21 Aug 2025
FULL TIME
Sales Support
Reporting
Scheduling
Query Resolution
Customer Service
Job Description
- Key Responsibilities:
- Customer/PoSP Query Management:
- Attend calls from customers and PoSPs, addressing their queries and requirements promptly.
- Provide accurate information regarding products, services, and processes.
- Sales Data Management:
- Gather relevant sales information from customers and PoSPs and present it in an easily readable and organized format.
- Ensure that all sales data is updated in the system for tracking and reporting purposes.
- Customer/PoSP Follow-up:
- Follow up with customers and PoSPs to ensure they are satisfied with the products they have received and that their issues are resolved.
- Track customer and PoSP satisfaction and escalate issues to relevant teams when necessary.
- Sales Monitoring:
- Monitor the performance of salespersons to ensure they are on track with their sales goals and targets.
- Collaborate with the sales team to ensure that necessary adjustments are made to meet business objectives.
- Reporting & Data Sharing:
- Provide necessary data or reports to the sales team, offering insights into sales performance and customer feedback.
- Share relevant updates and information with the sales team to help improve performance and achieve targets.
- Appointment Scheduling:
- Schedule appointments and meetings between clients, PoSPs, and the sales team as needed.
- Coordinate schedules to ensure that meetings are efficient and productive.