Associate.Centralised Contact Center

Aster Medcity is looking for Associate. Centralised Contact Centre to join our dynamic team and embark on a rewarding career journey

• Handle inbound and outbound calls for customer inquiries and support.
• Provide accurate information and assistance to customers.
• Resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to ensure seamless customer service.
• Stay updated with the latest information on products and services.

Role: Bilingual / Multilingual Support - Voice / Blended

Industry Type: Medical Services / Hospital

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

PG: Any Postgraduate