Associate Software Applications Specialist II

• Assess, maintain, support, and modify existing IT solutions using standard procedures

• Apply methodologies to support business applications and troubleshoot operational issues

• Prepare specifications and gather user requirements for IT systems

• Assist senior specialists in developing complex software and IT solutions

• Collaborate with cross-functional teams to identify issues and optimize solutions

• Provide on-call technical support to end users

• Stay updated with emerging technologies and platforms

• Other duties as assigned