Associate, Service and Site Reliability Engineering

• Bachelors degree or equivalent experience in an IT related discipline preferred.

• Technical knowledge of SRE areas of focus – implementations with Datadog as an observability focus, Capacity management etc.

• Outstanding communication and influencing skills.

• Experience of industry best-practice processes and ability to drive approach and process changes.

• Initiative-taking, focused, and resilient, with a cheerful outlook.

• Good negotiation / influencing skills able to overcome resistance and reach consensus and compromise to attain the required objective.

• Demonstrated ability to manage time critical incident and recovery (crisis) situations and communication and liaison with internal stakeholders

• ITIL Foundation certificate must.

• Extensive experience with monitoring tools (e.g. Datadog, ITRS etc.)