KA

Associate Project Delivery

Bangalore ₹4-6 LPA Posted 1 Aug 2025

FULL TIME

Agile Methodologies

Project Planning

Stakeholder Engagement

Quality Assurance

Risk Management

Responsibilities Understanding, and analysing requirements given by customers and communicating with the tech/product team for the same
Creates service requests within the supplied Customer Relationship
Management (CRM) system Data management and analysis for pattern recognition Provides direction to customers promoting online self-service and web-based solutions
Escalates to Technical Support unresolved customer issues Keeps up to date on client performance requirements, product line and service offerings
Achieves specified performance goals Additional responsibilities as required Ready to learn and upskill to a technical role Normally receives general instructions on routine work, and detailed instructions on new projects or assignments
Will be expected to work independently
Problem-solving and troubleshooting skilled Customer Focused Self-driven and independent and able to manage own time, goals & objective People-oriented and a team player Strong communication skills, and ability to build and maintain internal and external relationships Ability to work and perform under pressure
Skills Required Fluent English
Additional languages are beneficial
Prior experience in technical project delivery or support is beneficial