Associate IT Operations Specialist II

• Assess, maintain, support, and modify existing IT solutions using standard procedures and techniques

• Apply methodology to support business applications and investigate operational problems as necessary

• Prepare full spectrum of specifications and user requirements

• Assist higher-level specialists in developing highly complex IT solutions

• Participate with cross-functional teams in issue identification, process impacts, and solution development discussions

• Provide on-call technical support for end users as required

• Execute assigned tasks while collaborating on IT projects and maintaining current knowledge of technologies and platforms

• Other duties as assigned