Associate Director - Program Management

About the Role:

GreyOrange is seeking a high-impact Associate Director - Program Management to lead technical program delivery for a fast-scaling robotics and AI-driven business unit. This role demands both strategic leadership and hands-on execution ideal for a candidate who thrives in ambiguity, operates with urgency, and brings clarity, structure, and momentum to complex programs.

You will work cross-functionally and with external hardware and software development partners to ensure on-time, high-quality delivery of cutting-edge automation solutions for global clients. This role carries high visibility and requires a proactive, resilient, and execution-focused leader.

Key Responsibilities:

End-to-End Program Execution:

•  Own and drive technical program delivery across internal teams and external partners ensuring timelines, budgets, and customer KPIs are consistently met.

Operate in Ambiguity: 

• Work through evolving or unclear situations. Bring method to madness by defining repeatable processes, setting up systems, and aligning teams toward outcomes.

Hands-on Leadership: 

• Though you ll have a small team, this role demands individual contribution .
• Roll up your sleeves to solve problems, track execution, write plans, or work across functions especially when scaling up.

Cross-Functional Collaboration: 

• Partner with Sales, Project Management, Delivery, Supply Chain, I&C, and Operations teams to align on program goals, interdependencies, and execution plans.

Partner Management:

•  Manage and align robotic hardware and software development partners to ensure quality, integration, and delivery timelines are met.

Escalation & Risk Management:

• Lead resolution of critical issues that impact delivery; proactively flag risks and drive mitigation plans.

Process Creation & Optimization:

• Identify operational gaps and define scalable, efficient workflows to streamline delivery and execution velocity.

Executive Communication:

• Communicate program status, risks, and escalations clearly and concisely to executive leadership and external stakeholders.

Team Development:

• Mentor and guide the Technical Program Manager and build a foundation for a larger team as the business scales.

Requirements:

• Experience: 10+ years in program management roles, preferably in product-driven tech environments (robotics, IoT, SaaS, automation).
• Experience with US and Europe clients is required.
• Execution-Oriented: A doer and builder capable of both strategic thinking and getting into the weeds to ensure delivery.
• Technical Acumen: Strong understanding of software development and delivery; exposure to hardware systems, supply chain, and integrated solutions.
• Ambiguity & Scale: Proven success navigating ambiguous, evolving environments and implementing scalable systems without slowing down momentum.
• Stakeholder Influence: Strong interpersonal and influencing skills to lead across functions and manage vendors.
• Communication: Executive-level written and verbal communication skills; confident in leading tough conversations and aligning diverse stakeholders.

Nice to Have:

• Prior experience in robotics, logistics, or automation sectors
• Familiarity with supply chain processes
• PMP or Agile certifications
• Experience with global programs and remote stakeholder management
• What We Offer:A pivotal role in shaping the future of robotics, SaaS, and AI
• The opportunity to operate at the intersection of software, hardware, and operations
• A chance to build programs, processes, and teams from the ground up
• High visibility with leadership and significant learning opportunities