What Your Responsibilities Will Be

Responsible for the overall planning, direction, coordination, execution, control and completion of assigned projects.
Understand customer business requirements and follow documented best practices for sales and use tax automation.
Clearly articulate and manage the scope of work for projects related to software and data services.
Collaborate with internal and external teams to facilitate successful and accurate implementations.
Monitor client projects and solve problems to keep projects moving forward with the support of the project team.
Support the Sales and Account Management teams in identifying additional products or services that could support the customer.
Provide feedback on current processes and update internal documentation with guidance.
Keep projects and internal systems up to date throughout project lifecycle.
Perform other tasks as assigned.

What You'll Need to be Successful

Experience working with clients at all organizational levels with a high degree of professionalism and business acumen.
Strong organizational, planning, and time management skills.
Excellent communication skills and ability to interact professionally with employees and customers.
Strong ability to understand and conceptualize accounting and tax processes and procedures.
Adaptability, initiative, and problem-solving capabilities.
Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success.
2 - 3 years of software delivery, preferably within the B2B sector.
Proven experience and familiarity with Microsoft computer programs including MS Word, MS Excel, and MS Outlook.
Bachelor's degree (BCA, MCA, B.Tech) from an accredited college or university, or equivalent career experience.

Preferred Qualifications:

Experience with sales and use tax or compliance scenarios
Experience with ERP and e-commerce solutions with a focus on sales order/invoicing processes

Associate Consultant - ERP Implementation