Associate Client Order Coordinator

Key Responsibilities:

Client & Customer Service:

• Respond to internal client inquiries via email or Salesforce Chatter.
• Provide exceptional service to both internal and external customers.
• Fulfill customer orders across multiple jurisdictions accurately and on time.
• Problem-solve issues related to customer requests and documentation.

Corporate & Legal Operations:

• Assist in EMC/EPS projects such as Group Split projects, minute book/document uploads, and queues.
• Support filings including Annual Reports, Corporate Transparency Act, and Business Licenses.
• Review and process legal documents, ensuring compliance with client requirements.
• Maintain and update customer records including contact details and portfolio information.

Collaboration & Coordination:

• Communicate progress and updates with different teams on assigned projects.
• Navigate multiple databases (company records, Navigator, etc.) quickly and accurately.
• Assist in internal documentation and administrative tasks as required.

Process & Quality Management:

• Ensure accuracy and attention to detail in all client and internal interactions.
• Thrive in a fast-paced, high-volume environment while meeting deadlines.
• Follow CSC values: Service, Teamwork, Agility, Tenacity, and Genuine.