Associate

Role Responsibilities:

1. Provide prompt support and resolve customer inquiries.
2. Maintain service records and ensure regulatory compliance.
3. Educate customers on products and gather feedback.
4. Collaborate with teams to improve service and escalate issues when needed.

Job Requirements:

1. Graduate in any discipline.
2. Strong communication and interpersonal skills.
3. Understanding of customer service tools and CRM systems.
4. Ability to identify cross-sell opportunities and drive engagement.