Assoc Mgr. Implementation Advising

Responsibilities

• Leverage your knowledge and experience to consult on best practices and assist Solution Consultants in designing and building a solution that meets the customer needs.
• Utilize your technical aptitude to re-configure our software solution.
• Stay up to date on the latest product features and functionality.
• Work cross-functionally and amongst a team on complex configuration needs, upgrade, and change order projects.
• Provide technical leadership and guidance to the team of SMEs so as to ensure needs of Solution Consultants are completed as per their expectations.
• Work with peers to assign projects based on skill, experience, and availability; clearly communicates task priorities, helping team members to adjust workload as needed.
• Anticipate problems or situations that could affect the team or peers. Assess the potential impact on own and others work and develop and execute the best work solution.
• Track and monitor all team projects and engage as necessary to remove roadblocks and ensure successful completions.
• Create a collaborative environment within the direct business team and throughout UKG company.
• Encourage open and honest communication within direct team as well as across the organization.
• Continually solicit feedback from team members, peers, and supervisors to find new or better ways to operate, improve efficiency, and/or develop themselves.
• Drive the business to continually improve processes and efficiencies. This includes practicing risk taking as well as creating an environment where employees take risks.
• Proactively communicate relevant information to team members, peers, and superiors.
• Ensure all personal and team administrative tasks are completed timely and accurately.
• Ensure all personal are following the established best practices and methodologies.

Qualifications

Individuals looking to be a part of our talented team should possess the following:

• Experience working in a Cloud company or having managed a product implementation or enablement team.
• BE/BTech/MCA degree and 10+ years of work experience, including experience of global product implementations.
• HR/US Payroll/HCM/WFM domain experience strongly preferred.
• Strong analytical skills with the track record of driving change and process improvements.
• Demonstrated ability to adapt to new technologies and changing environments.
• Demonstrated team leadership skills with the ability to work as part of a project team.
• Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization.
• Ability to work in a fixed business-required shift (11:30 AM to 8:30 PM IST).
• Ability to travel domestic & international as needed.