MAMarriott
Assistant Restaurant Manager
Gurgaon ₹4-10 LPA Posted 25 Apr 2025
FULL TIME
Service Management
Hospitality
Guest Relations
Operations
Customer Service
Job Description
- Areas of Responsibility:
- Oversee Restaurants/Bars and Room Service operations (if applicable)
- Supervision & Leadership:
- Assist in daily supervision of restaurant operations
- Support menu planning and maintain sanitation standards
- Assist servers and hosts during peak meal periods
- Strive to improve guest and employee satisfaction
- Determine training needs and implement plans
- Education & Experience:
- High school diploma or GED with 4 years of experience in food and beverage or related area, OR
- 2-year degree in Food Service Management, Hospitality, Business Administration, or related field with 2 years of experience
- Core Work Activities:
- Assisting in Management of Restaurant Team:
- Handle employee questions and concerns
- Monitor employee performance and provide feedback
- Supervise daily shift operations in the absence of higher management
- Participate in departmental meetings to communicate goals and desired results
- Conducting Day-to-Day Restaurant Operations:
- Ensure proper supplies, equipment, and uniforms for employees
- Communicate food quality and service issues to the Chef and Restaurant Manager
- Ensure compliance with restaurant policies and local laws
- Manage budget goals and perform restaurant duties as necessary
- Providing Exceptional Customer Service:
- Interact with guests to gather feedback on service and quality
- Supervise staffing levels to meet operational and financial objectives
- Handle guest complaints and problems as necessary
- Set a positive example for guest relations
- Conducting Human Resource Activities:
- Supervise ongoing training for employees
- Communicate performance expectations and provide coaching
- Counsel employees based on performance
- Additional Responsibilities:
- Provide information to supervisors, co-workers, and subordinates
- Assist servers and hosts during high-demand times
- Recognize quality products and presentations
- Supervise daily shift operations in absence of Restaurant Manager
- Equal Opportunity Employer:
- Commitment to hiring a diverse workforce and fostering an inclusive, people-first culture