NONovac Technology Solutions Private Limited
Assistant Manager- Tele Collection
Navi Mumbai ₹4-8 LPA Posted 19 Feb 2026
FULL TIME
collection strategy
People Management
Team Managment
Debt Collection
Job Description
- Responsible for managing and undertaking collectionsprocess for debt allocation that have been assigned.
- Regularly track the portfolio for the assigned area(DPD Wise, Bounce Flag Wise and Balance band Wise).
- Focus on assigned Zone and Regions.
- Regularly follow-up with the default High Value customers.
- Maintaining data for collection process, MIS reports,reviewing of collection feedback on daily, weekly andmonthly basis.
- Maintaining Quality score as per the given targets.
- Provide guidance, coaching and support to team leaderand tele-caller to improve their performance.
- Delivery required manpower and maintained attritionand shrinkage as per the given targets.
- Identify and implement best Dialer and Data Strategy for utilisation to improve agent productivity and collection outcomes