Assistant Manager Sales

• Assists in soliciting and handling sales opportunities.
• Ensures timely and proper turnover of business for service delivery.
• Leads day-to-day sales activities focused on long-term customer relationships and achieving sales goals.
• Achieves personal sales objectives.

Candidate Profile:

• Education and Experience:
• 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years of experience in sales and marketing.
• OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Core Work Activities:

• Building Successful Relationships that Generate Sales Opportunities:
• Collaborates with off-property sales channels to ensure coordinated sales efforts.
• Builds and strengthens relationships with existing and new customers for future bookings.
• Participates in sales calls, entertainment, FAM trips, trade shows, etc.
• Develops community relationships to expand customer base.
• Manages relationships with key internal and external stakeholders.
• Provides accurate and complete turnover to Event Management.
• Managing Sales Activities:
• Participates in sales calls with team members to acquire new business and close deals.
• Supports operational aspects of booked business (e.g., proposals, contracts, customer correspondence).
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue:
• Identifies new business to achieve personal and location revenue goals.
• Understands market trends, competitor strengths/weaknesses, economic trends, and customer demands.
• Assists in closing the best opportunities based on market conditions and location needs.
• Understands primary target customers and their business issues to offer better solutions.
• Providing Exceptional Customer Service:
• Supports the company's service and relationship strategy to drive customer loyalty.
• Services customers to grow share of the account.
• Executes and supports customer service standards and delivers service excellence.
• Sets a positive example for guest relations.
• Interacts with guests to gather feedback on product quality and service levels.