Assistant Manager Sales

• Assist with soliciting and handling sales opportunities.
• Ensure business is turned over properly and in a timely fashion for proper service delivery.
• Lead day-to-day activities related to sales with a focus on building long-term, value-based customer relationships.
• Achieve personal sales goals.

Candidate Profile:

• Education:
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; or
• 4-year bachelor's degree in business administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

Core Work Activities:

• Building Successful Relationships that Generate Sales Opportunities:
• Collaborate with off-property sales channels to ensure sales efforts are coordinated.
• Build and strengthen relationships with existing and new customers.
• Participate in sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within the community to expand the customer base.
• Assist with managing relationships with key internal and external stakeholders.
• Provide accurate turnover to Event Management.
• Managing Sales Activities:
• Participate in sales calls to acquire or close new business.
• Support operational aspects of business booked (e.g., proposals, contracts, customer correspondence).
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue:
• Identify new business to achieve personal and location revenue goals.
• Understand market trends, competitors, economic factors, and know how to sell against them.
• Assist in closing the best opportunities for the location based on market conditions.
• Gain an understanding of the location's primary target customer and their service expectations.
• Providing Exceptional Customer Service:
• Support the company's service strategy and drive customer loyalty.
• Provide excellent customer service in line with company standards.
• Set a positive example for guest relations.
• Interact with guests to obtain feedback on product quality and service levels.