MAMarriott
Assistant Manager - Sales
Chennai ₹4-7 LPA Posted 25 Apr 2025
FULL TIME
Service Excellence
Event Management
Sales
Business Administration
Product Quality
+1 more
Job Description
- The position assists with the soliciting and handling of sales opportunities
- Ensures business is turned over properly and in a timely fashion for proper service delivery
- Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives
- Achieves personal sales goals
CANDIDATE PROFILE
Education and Experience
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area
OR
4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required
CORE WORK ACTIVITIES
- Building Successful Relationships that Generate Sales Opportunities
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
- Builds and strengthens relationships with existing and new customers to enable future bookings
- Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc
- Develops relationships within community to strengthen and expand customer base for sales opportunities
- Assists with managing and developing relationships with key internal and external stakeholders
- Provides accurate, complete and effective turnover to Event Management
- Managing Sales Activities
- Participates in sales calls with members of sales team to acquire new business and/or close on business
- Supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence)
- Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
- Identifies new business to achieve personal and location revenue goals
- Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them
- Assists in closing the best opportunities for the location based on market conditions and location needs
- Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution
- Providing Exceptional Customer Service
- Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
- Services our customers in order to grow share of the account
- Executes and supports the company s customer service standards
- Provides excellent customer service consistent with the daily service basics of the company
- Sets a positive example for guest relations
- Interacts with guests to obtain feedback on product quality and service levels
Role: Territory Sales Manager (B2C)
Industry Type: Hotels & Restaurants
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales
Education
UG: Any Graduate
PG: Any Postgraduate