Job Description
Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Assistant Manager, Process Mapper!
In this role, we are seeking skilled Process Mapping Specialists to support largescale Finance Process Optimization initiatives. In this role, you will translate highlevel process documentation, workshop outputs, and SME inputs into standardized, executionready process maps aligned with Firmapproved mapping standards and Finance data attributes. Your work will enable stakeholders to visualize endtoend processes, identify areas of opportunity, and accelerate operational improvements across global Finance teams.
Responsibilities
.Develop, refine, and maintain currentstate and futurestate process maps using Firmapproved systems
.Convert complex Finance processes into clear, structured visual workflows that reflect Firm standards and required Finance attributes
.Partner with process facilitators, process optimization leads, subject matter experts, and delivery teams to ensure execution-ready mapping outputs
.Maintain access control and periodically update the requisite Finance data attributes in Firm approved process mapping systems
.Support User Acceptance Testing (UAT) for system enhancements or changes related to Firmapproved mapping tools
.Apply best practices from Firm guidelines to ensure consistency, quality, and standardization across all mapped processes
Qualifications we seek in you!
Minimum Qualifications
.Relevant years of experience in process mapping, process optimization, or related roles.
.Demonstrated ability to translate workshop discussions, SME insights, and highlevel process inputs into detailed, structured maps.
.Skilled or expert proficiency in Microsoft Visio and Signavio
.Experience supporting Finance transformation or process optimization initiatives
.Strong communication and stakeholder management
Preferred Qualifications/ Skills
.Experience in large-scale enterprise or operating model transformations
.Exposure to service design or operating model initiatives
.Exposure to Global Finance processes
Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.