Assistant Manager – Key Accounts

• Develop and maintain long-term relationships with strategic brand accounts.

• Serve as the primary point of contact for assigned accounts, ensuring high customer satisfaction.

• Understand client needs, business goals, and industry trends to anticipate and address challenges.

• Identify growth opportunities within key accounts, including upselling, cross-selling, and expanding offerings.

• Collaborate with sales and marketing teams to design tailored strategies for each brand.

• Drive the complete sales cycle from initial contact to closure.

• Monitor account performance, address concerns, and proactively mitigate risks to ensure retention.

• Develop and execute brand plans aligning with company growth targets and resources.

• Track and report on brand activity, sales pipelines, and performance metrics to senior leadership.

• Work cross-functionally with internal teams (customer support, operations, product, marketing) to deliver solutions.

• Provide market insights and strategic advice to customers based on industry trends and competitor analysis.