Assistant Manager Events

Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives

Works to meet customer needs at meetings and events and assists in growing event revenues

Handles issues and conflicts that may arise duing meetings or events

Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area

CORE WORK ACTIVITIES

Assisting in Managing Meetings and Special Events Operations

Researches and analyzes new products, pricing and services of competition

Reviews scheduled events and troubleshoot potential challenges/conflicts

Assists in coordinating all groups that will impact property operations

Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas

Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines

Assists in the execution of brand service initiatives in event management areas

Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards

Assisting in Budgets and Finances

Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property

Assists in creating the annual banquet budget

Driving Exceptional Customer Service

Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations

Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions