Area Manager

Description

Are you interested in being part of Amazon's initiative to give the best in class delivery experience to our customers by working with our logistics partner across the geographies and take your skills and career to the next level

We are seeking a passionate, experienced operations manager at our Pune site. If you are excited about driving process improvement and motivating a team of driven, customer-obsessed associates, all while analysing systemic issues and implementing solutions to challenging problems, we have the career you're looking for!

Key job responsibilities

• Devise operational goals and align with business goals for the function that focuses on end-customer impact, productivity, accuracy, and speed to market.
• Establishes measurement, reporting and process excellence indicators for effective accomplishment of goals in core processes. Manages metric performance
• Sets appropriate operational and people goals for the team at all levels and holds them accountable; Owns processes, staffing, metrics and business updates for the function.
• Manages problems, decisions, and escalations.
• Proactively identifies tool and system requirements that reduce operational defects; Ensures impact- and benefit-driven prioritization of process excellence projects.
• Works with inter-functional teams to streamline processes. Identifies and drives process excellence along with Program and Tech teams
• Contributes to data quality improvement projects by proposing enhancements to tools and working on continuous improvement of process that address key team pain-points to set them up for success.
• The person is a self-starter, set vision and manages teams and sets clear goals for team performance management. The person has track record of driving process excellence. Knowledge or experience in Six sigma, LEAN, DMAIC, Kaizen and/or statistical process control projects is a bonus

Basic Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• 2+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ASSPL - Maharashtra

Job ID: A2922280