Area Head-Business Development:Sales-Unsecured Business_AFL

Responsibilities:

Sales Growth & Business Development:

• Identify and execute sales growth opportunities at regional level.
• Drive channel expansion and acquire new accounts.
• Increase sales volumes for Business Loan lending.
• Manage DSA database and tap them effectively to maintain a healthy sales pipeline.

Relationship & Stakeholder Management:

• Build strong relationships in the channel network to achieve sales targets.
• Foster relationships with internal stakeholders to ensure faster loan sanctioning.

Process & Operational Efficiency:

• Adopt recommended process improvements to enhance operational productivity.
• Focus on compliance with prescribed guidelines and process checks at all stages of unsecured business transactions, raising alarms where required.
• Work on sales volumes and value IRR to ensure target achievement.

Recovery & Customer Service:

• Monitor and support recovery of NPAs from relevant customers in the region.
• Ensure customer complaints are addressed timely and effectively.