Area Collections Manager - Lending

Role Responsibilities:

• Strategize and drive collections for the assigned region, managing the portfolio.
• Ensure compliance with collection processes and control roll rates and recovery of overdue amounts.
• Develop and execute collection strategies consistent with exposure and payment delays.
• Design and implement compliance & controls for the collections unit in line with regulatory guidelines.

Key Deliverables:

• Improved recovery rates and controlled bucket-wise delinquencies.
• Higher resolution rates across all collection buckets.
• Continuously improved and efficient collections processes.
• Daily monitoring and regular reviews of delinquent portfolios with effective location-level strategies.