Area Business Manager - Planet Fashion

Business Potential & Footfall Generation

• Tap into business potential for the assigned region by identifying growth opportunities
• Ensure execution of footfall generation plans and monitor the quality of footfall in stores
• Provide inputs for store business plans to align with regional goals

Competition Mapping & Business Development

• Compile and analyze competition data including sales, offers, and merchandise across locations
• Identify emerging threats and opportunities in the market
• Generate leads for the Regional Manager regarding business potential and prospects for new store openings

3Franchisee Management

• Act as the key relationship manager with franchisees to ensure operational compliance with SOPs
• Encourage franchisee investment and support operational aspects of the franchise network

Merchandise Management

• Conduct regular store visits to recommend merchandise changes and identify gaps
• Provide actionable insights to improve product offerings based on store-level feedback

Store Operations Management

• Monitor and ensure timely store openings
• Oversee daily operations ensuring compliance with cash management, stock management, cost control, housekeeping, and staff attendance policies
• Manage recruitment and onboarding for new stores including adherence to store opening checklists

SOP Compliance & Store Audits

• Undertake regular store audits to identify and rectify compliance gaps
• Maintain and enhance store standards consistently

7. Consumer Insights & Relationship Building

• Ensure compliance in consumer information collection and maintain high registration rates
• Analyze consumer demographics across stores to tailor business strategies accordingly
• Build and maintain rapport with top customers at each store (approx. 20 per store)

Team Management & Development

• Hire Store Managers under the guidance of the Regional Manager
• Conduct quarterly appraisals and performance reviews for Store Managers
• Motivate and engage store teams to achieve business objectives
• Set weekly sales targets aligned with market trends and business expectations
• Monitor compliance with spend budgets and set monthly expenditure limits
• Facilitate training programs to improve skills of Customer Care Associates and Store Managers and ensure adherence to the training calendar