AR Caller|| Medical Billing

Roles and Responsibilities

• Handle AR Calling responsibilities under the US Healthcare / RCM (Revenue Cycle Management) process
• Work primarily on Physician Billing / Denial Management, including follow-up with insurance companies
• Analyze and resolve claim denials, rejections, or short payments
• Maintain accurate documentation of actions taken on patient accounts
• Work in coordination with the internal team to escalate unresolved claims as per protocol
• Ensure timely and effective communication with clients and insurers to expedite claim resolutions
• Provide detailed status reports on aging claims and denied claims
• Deliver quality results by adhering to SLA and compliance requirements
• Update and maintain patient account records using healthcare management software
• Flexible to work in Night Shifts (US Time Zone)