ST

Application Support Engineer

Bangalore ₹3-7 LPA Posted 19 Jun 2025

FULL TIME

Sql

Iis

MS

Mongodb

Powershell

Experience in a 2nd line Technical Operations or Application Support role
Familiarity with support processes, including Incident, Problem, Request, Event, and Change Management.
Proven track record of delivering exceptional customer service to end users, with a focus on meaningful communication.
Ability to troubleshoot basic to advanced computer operations and software issues.
Proficient in database configuration changes (SQL, MongoDB, RDS).
Strong knowledge of SQL and Database Scripting languages
Understanding of software development practices, concepts, and technologies.
Familiarity with technical and business environments and processes.
Ability to understand product development processes and how support interacts with them
Insight into the functional aspects and technical behavior of operating systems, development environments, and deployment practices.
Self-motivated with a strong initiative and able to organize and correctly prioritize own work based on business impact or customer needs
Experience with working on knowledge databases, capturing, updating or creating new articles
What Were looking for:
Proficient in database configuration changes (SQL, MongoDB, RDS)
Experience in working with C#, .Net core/Framework, IIS, MS SQL, PowerShell
Bachelor s degree in an IT related direction (computer engineering or any stream)
Experience in software development and/or .Net application support
Strong analytical mind, you can quickly seize a situation
Flexible, autonomous and well-organized