Application Engineer Associate

Key Responsibilities:

• Provide technical support and maintenance for reconciliation applications to ensure optimal performance and reliability.
• Implement new features and enhancements based on business requirements and stakeholder feedback.
• Conduct application upgrades and ensure compatibility with existing systems and processes.
• Collaborate with cross-functional teams to troubleshoot and resolve application issues.
• Monitor application performance and conduct regular health checks to identify areas for improvement.
• Document technical specifications, processes, and procedures for application support and maintenance.
• Assist in the development and execution of testing plans for new features and upgrades.
• Participate in the planning and execution of application deployment and configuration activities.
• Identify opportunities for automation and process improvements to enhance application efficiency.

Requirements/Skills:

• University degree (Masters or Bachelor's) in IT or a related field.
• 3+ years' experience working in a app support role.
• Strong knowledge of application support and maintenance processes.
• Professional experience with at least one scripting language such as Python.
• Professional experience with APM (Application Performance Monitoring) tools.
• Professional experience with PostgreSQL.
• Professional experience with query languages (T-SQL, KQL, ...).
• Professional experience with scripting languages (YAML, PowerShell, ).
• Professional experience with HTTP protocol.
• Experience maintaining Kubernetes (k8s) cloud software.
• Familiarity with cloud technologies, particularly Azure and AWS.
• Understanding of version control systems (GIT, SVN).
• Experience with agile software development lifecycle methodologies (Scrum, Azure DevOps).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Fluent in oral and written English.

Preferred Qualifications:

• Prior experience with reconciliation management tools or similar applications.
• Knowledge of the EzOps ARO system or other reconciliation platforms.