Application Engineer

• You may create or have responsibility to improve existing test tools.
• You are able to take a defined design and turn it into code and deliver it on schedule, applying appropriate technologies and current software engineering best practices.
• You write secure, stable, testable, maintainable code with minimal defects.
• You write test cases (not test plans) that are high quality, high value, and maintainable
• You are familiar on device connectivity elements like WiFi, Bluetooth and Zigbee.
• You reproduce errant product behaviour to assist developers or other testers and identify, track, and accurately report defects found
• You deep dive into the logs to identify errors and provide the failure analysis back to developers
• You solve problems at their root, stepping back to understand the broader context.
• You have a strong aptitude for trouble shooting and problem solving.
• You maintain SLA's through the implementation of proactive issue detection and reporting.
• You can setup and configure monitors to prevent prolonged outages.
• You have a basic understanding of operating system administration.
• You write and review accurate and complete support procedures, system documentation, and issue tracking entries.
• You show good judgment and instincts in decision making.
• Able to prioritize in complex, fast-paced environment.
• You continually align your work with Amazon's business objectives and seek to deliver business value.
• You proactively and continually improve your level of knowledge about Amazon's business and relevant technologies.
• You regularly work across multiple teams to resolve issues.
• You communicate clearly both verbally and in writing with your team and with other groups.

Basic Qualifications

• 2+ years of software development, or 2+ years of technical support experience
• Bachelor's degree in engineering or equivalent
• Experience troubleshooting and debugging technical systems
• Experience scripting in modern program languages
• Experience in Unix

Preferred Qualifications

• Experience with AWS, networks and operating systems
• Experience programming with at least one software programming language