Analytics and Reporting (A&R) - Biometrics Dev Ops Lead

Accountabilities

• Collaborate with vendors and internal collaborators to define requirements and develop implementation plans.
• Monitor system change requests and ensure alignment to IT standards.
• Serve as Technical Subject Matter Expert (SME) for SAS-related applications.
• Provide guidance and assist in the preparation of system-related specifications and documentation.
• Maintain day-to-day application systems, identifying and solving issues.
• Ensure all production changes align with life-cycle methodology and risk guidelines.
• Work on application enhancements and upgrades as vital.
• Liaise with internal teams/vendors to address application issues.
• Communicate effectively with users during planned/unplanned outages.
• Follow good documentation practices by creating and publishing Knowledge Base Articles (KBAs).
• Create technical backlogs/Story/Epic in JIRA based on product priority.

Essential Skills/Experience

• Biometrics (AR) Domain/TechnologyBachelor or master s degree in computer science or life science related field with IT/CRO/Pharma experience with a total of 15 years of experience.
• Industry experience working or implementing solutions based on CDISC Clinical Reporting Standards (SDTM, AdaM, TLF Reporting).
• Minimum 7-8 years working experience in SAS GRID related administration.
• Accredited Certifications SAS Administration from Vendor.
• Good understanding of SAS Programming shell scripting, reporting tools, infrastructure.
• Ensure system security and control procedures are implemented and maintained.
• Maintain configuration specification documentation for functional and integration configuration.
• Work with software vendors on product requirements and issues related to the platform.
• Knowledge of client-server networking and database management.
• Administration background in SAS Viya 3.5/4.0 environments.
• Experience with SAS Visual Analytics Power BI highly preferred.
• Familiarity with shell scripting groovy scripting.
• Experience in R and Python is an added advantage.
• End-to-end knowledge of clinical trial development processes and associated system landscape.
• Solid grasp of common industry standard business practices related to clinical trials.
• Strong knowledge of ICH/G guidelines, 21 CFR Part 11, clinical trial methodology, and software development lifecycle activities.
• Knowledge of support processes like Incident Management, Problem Management, Change Management.
• Knowledge or experience with JMP Clinical, JReview, StatXact, CR Toolkit, Pinnacle 21.
• IT Engineering:Expertise and engineering attitude to help design and implement Clinical Data Solutions adhering to Products on Platform Strategy.
• Demonstrable ability to handle diverse collaborators and ensure high satisfaction delivery.
• Ability to work independently in a dynamic environment.
• Good communication and interpersonal skills to lead customers in urgent situations.
• Experience in Gxp validated systems implementation and maintenance of applications.
• Knowledge of Identity management solutions based on AZURE, OKTA, Oauth, Ping Federate/AD technologies.
• Understanding database concepts for optimizing reporting, data mapping, and programming.
• Experience in developing Interfaces/Integration between on-premises and SaaS Platform enabled Products using API s, Web Services (MuleSoft), and ETL (SnapLogic) tech enablers.
• Knowledge of using/creating build tools and CI/CD (maven, ant, gradle, Sonar).
• Experience with Cloud Platforms such as AWS, AZURE.
• Experience working with JIRA, Confluence, Bitbucket, Automated Testing tools.
• Experience working in agile teams using methodologies such as SCRUM and SAFe leading a team of 5+ working in an Agile DevOps model.
• Experience programming in Java or other object-oriented programming languages.
• Experience delivering or developing workshop material, training, gap analyses, or requirements gathering sessions with business and system collaborators.
• Certification in IT delivery framework, Scrum Master, DevOps Lead role.
• Participate in business requirement gathering and design activities with business IT collaborators as part of scrum team.
• Perform delivery activities through Design/Build/Test/Deploy phases for regular releases on AR platform.