Analyst Marketing Operations

• Oversee and manage multiple projects within the Business Enablement vertical, ensuring adherence to SLAs and quality standards.

• Lead teams to ensure smooth delivery of shared services functions to internal stakeholders.

• Develop project timelines, monitor progress, and mitigate potential delays.

• Implement quality control processes and conduct process audits to maintain high standards.

• Gather client feedback and drive continuous improvement initiatives.

• Utilize project management software and MS Office tools for documentation, reporting, and effective project execution.