Analyst III Business Process Transactions

Key Responsibilities

• Responsible for Policy administration and related services of Life or P&C Insurance Policies/Life & Insurance Annuity.
• Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
• Develops knowledge and skill in assigned work process (es) as we'll as general understanding of the clients business and objectives.
• Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
• Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
• Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals

Mandatory Skills:

• Candidates must possess good communication skill Both verbal and written
• Good analytical and problem-solving skills
• Open to work in evening and Night Shifts
• PC literacy, basic knowledge of MS office and e-mail skills
• Typing skills with a minimum 25 WPM at 90% accuracy

Desired Skills (in case carrying some experience):

• Knowledge of US Insurance (Preferably Life and Health insurance)
• Working knowledge of accounting and reconciliation or should possess good understanding on concepts.