AM-Collections

Responsibilities:

• Individually driving Collections activity & achieving the Weekly, monthly, quarterly & yearly targets while maintaining excellent Customer service.
• Build collection status dashboards
• Working on improving the collection Strategies & methods to improve customer interactions.
• Plan and execute new process improvement projects.
• Setting and meeting performance targets
• Optimizing Collections performance & ensuring ways to save Cost.
• Problem solving ability & ensuring highest level of customer satisfaction.

Educational qualification Required: Graduated in Finance or Business Administration or equivalent.