Admission Counsellor

We are seeking a proactive and empathetic Admission Counsellor to manage the end-to-end student admission cycle. This role is crucial for guiding prospective students through their journey, from their initial inquiry to enrollment. You will be responsible for providing detailed information about our IT courses and payment plans, ensuring all student queries are resolved effectively to facilitate a smooth admission process.

Roles and Responsibilities

• Manage the entire student admission cycle, from initial contact to final enrollment.
• Handle student inquiries effectively via various communication channels.
• Provide clear and concise information about our available IT courses and their respective curricula.
• Explain different payment plans and financial options to candidates.
• Resolve student doubts and queries professionally and efficiently.
• Maintain a positive and supportive relationship with prospective students.

Skills and Expertise

• Excellent communication and interpersonal skills.
• Strong ability to explain complex information simply and clearly.
• A customer-centric approach to query resolution.
• Empathy and patience when dealing with student concerns.
• Strong organizational and time-management skills.