Admission & Billing Associate

Key Deliverables:

• Manage complete inpatient admission and billing cycle including estimates, invoices, and discharge billing
• Liaise with patients, consultants, and insurance/TPA teams to ensure timely pre-auth and billing clarifications
• Ensure billing accuracy, update records, and retain required documentation for claims
• Reduce patient wait time and support end-to-end billing query resolution

Role Responsibilities:

• Coordinate with clinical departments to validate service charges and packages
• Follow up on outstanding payments, denials, and non-medical recoveries before discharge
• Support internal audits and maintain confidentiality of all patient records
• Assist walk-ins with courteous and accurate billing support during all shifts