Regulatory Compliance & Change Management: Ensure processes follow global HR policies and local labor laws across regions including Brazil.
Employee Lifecycle Management: Manage end-to-end lifecycle activities such as onboarding, transfers, promotions, and offboarding while ensuring consistency and compliance.
Employee Support Desk: Serve as the primary point of contact for employees and managers through email and ticketing platforms, providing HR process support.
HR Transactions: Execute and maintain employee data updates—hires, job changes, and terminations—within HRIS platforms like Workday, SuccessFactors, and iCIMS.
Data Accuracy & Record Management: Maintain accurate and confidential employee records, ensuring alignment with statutory and organizational standards.
Cross-Functional Coordination: Work closely with COE, Payroll, Talent Acquisition, and external partners to ensure efficient HR service delivery.
Audit & Reporting: Support audits, prepare reports, and ensure compliance with internal and external HR reporting requirements.

Role & Responsibilities – Compensation & Benefits

Compensation Structure Support: Assist in implementing and maintaining job grading systems, salary bands, and compensation frameworks.
Annual Compensation Cycles: Support merit reviews, incentive payouts, and yearly salary revision processes.
Market Benchmarking: Conduct compensation benchmarking and participate in salary surveys to ensure competitive pay positioning.
HRIS Data Management: Update and maintain compensation-related information in HRIS platforms with high data accuracy.
Benefits Administration: Manage insurance, wellness, retirement benefits, and coordinate with vendors for renewals and compliance.
Employee Benefits Support: Handle employee queries related to claims, eligibility, and enrollment.
Rewards & Recognition: Assist in designing and communicating organization-wide rewards and recognition programs.

Experience Required

2–5 years of experience in HR Operations, HR Shared Services, Payroll, or Compensation & Benefits.
Experience managing HR operations across multiple branches or regions, preferably in a global organization.
Hands-on experience with HRIS tools such as Workday, SuccessFactors, iCIMS, SAP, Darwinbox, Oracle, or PeopleSoft.
Strong knowledge of global HR processes, standard operating procedures, and statutory requirements (Brazil/India preferred).
Proficiency in MS Excel (Pivot Tables, VLOOKUP, charts) with strong analytical orientation.
Experience with global compensation structures or multinational C&B practices.
Familiarity with market survey tools like Mercer, Aon, or Willis Towers Watson.
Knowledge of HR analytics tools (Power BI, Tableau) and tax implications related to salary and benefits.
Certifications in Compensation & Benefits, HR Analytics, or Excel Analytics are an added advantage.

Administrative Core Professionals