OROrcapod Consulting Services
Accounts Receivable (AR) Caller
Chennai ₹3-6 LPA Posted 26 Mar 2026
FULL TIME
Us Healthcare
Hospital Billing
Medical Billing
Revenue Cycle Management
Ar Calling
Job Description
- Conduct pre-call analysis to identify root causes of unpaid/underpaid claims
- Contact payers via calls, IVRs, or web portals for claim status, resolution, and escalation
- Manage complex denials and aged accounts; recommend corrective actions
- Document claim-related activities in client software for audit compliance
- Interpret Explanation of Benefits (EOBs), medical documentation, and payer correspondence
- Prepare and submit appeals for denied or underpaid claims following payer timelines
- Monitor high-dollar, aged, and specialty claims to resolution
- Collaborate with team members to improve workflow efficiency and data accuracy
- Support audit requests and comply with HIPAA, ERISA, and payer-specific requirements
- Mentor junior analysts and share best practices