Role And Responsibilities

Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences.
Help understand the seller base and industry verticals of sellers managed for various Amazon services using local knowledge.
Identify valuable sellers and selection for Amazon services.
Handhold sellers with valuable selection and establish long-term partnerships and help them become self-reliant through basic training.
Track and monitor performance and sales of key partners to manage their performance.

Prior Experience And Skills

3+ years of experience in account management
Bachelor's degree required, MBA is preferred
Passion for e-commerce is required.
Experience in an analytical, results-oriented environment with external customer interaction.
Proven ability to manage the business 'by the numbers'. Must be metrics-driven.
Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly.
Experience working with SME retailers is an advantage.
Experience with e-commerce, retail, advertising, or media would be an advantage.
Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.
Experience selling nascent (embryonic/start-up) products/services into new markets is desired.
Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
Ability to speak the local language is desirable

Personal Attributes And Competencies

Demonstrated intense customer focus.
Demonstrated highest level of integrity, intellectual honesty, and strong work ethic.
Takes initiative. Doesn't wait to be asked. Plans efficiently.
Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed.
Strong team player, acts like an owner, and ultimately focused on delivering results with high standards.
Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
Disciplined in executing repeatable operational processes.
Has sound judgment and ability solve issues on the spot.
Makes good decisions when analysis of data is not sufficient to reach a conclusion.

Basic Qualifications

Preferred Qualifications

Account Manager, Amazon Business Advisory