Account Manager

Responsibilities:

• Manage and maintain relationships with domestic clients, particularly GSI and BFSI accounts.
• Oversee end-to-end recruitment and staffing processes to ensure client satisfaction.
• Coordinate with internal teams to ensure timely and accurate delivery of services.
• Track account performance and provide regular updates to clients and management.
• Identify opportunities to expand services within existing accounts.
• Ensure adherence to client SLAs and internal process standards.